Privacy and Cookies Policy
1. Introduction
1.1 DBA Estates Limited is a Planning and Development Consultancy and Land Agency with company registration number 06923195 and a registered office address of Suite 1, Oak House, Kingswood Business Park, Albrighton, Wolverhampton, England, WV7 3AU.
1.2 In this policy, "we", "us" and "our" refer to DBA Estates Limited.
1.3 We provide planning and development services and land agency services and so that we may provide these services we will be what is known as a Data Controller of the personal data you provide to us.
1.4 We are committed to guarding the privacy of our clients and website visitors. In the following policy we will outline our procedures on how we will treat your personal data.
2. Collecting your personal data
2.1 Your personal data is required by us to provide you with the consultancy and agency services you have engaged us to provide.
2.2 You may give your personal data to us directly, such as via an enquiry, email or any other means of communication.
2.3 We may collect, store and use the following kinds of personal data:
(a) Basic personal data including your name, contact details and email address. We will not collect any personal data from you that we do not need other than to provide you with the services we have agreed to provide you with.
(b) Information regarding your computer specifications and about your use of our website (including your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths.)
(c) Information that you provide to us when registering with our website (including your email address.)
(d) Information that you provide to us for the purpose of subscribing to our email notifications or newsletters.
3. Using your personal data
3.1 Personal data submitted to us will be used for the purposes specified in this policy.
3.2 We may use your personal data to:
(a) provide you with our services and administer our website and business
(b) enable your use of the services available on our website
(c) send you non-marketing commercial communications
(d) send you our email newsletter
(e) send you marketing communications relating to our business.
(f) If you do not wish to receive this information, please send an email to info@dbaestates.co.uk with ‘unsubscribe’ as the subject heading.
3.3 No third parties will have access to your personal data unless there is a legal obligation for us to provide them with this.
3.4 We will not, without your express consent, supply your personal data to any third party for the purpose of any other third party's direct marketing.
4. Disclosing your personal data
4.1 We can only disclose your personal data where required by law.
4.2 Except as provided in this policy, we will not provide your personal data to third parties.
5. Retention of your personal data
5.1 Personal data that we process for any purpose or purposes shall not be kept for longer than is necessary for that purpose or those purposes.
5.2 we will retain documents containing your personal data:
(a) to the extent that we are required to do so by law and for a maximum of seven years in line with HMRC guidelines, after such time your personal data will be destroyed.
(b) in order to establish, exercise or defend our legal rights (including providing information to others for the purposes of fraud prevention and reducing credit risk).
(c) if you consent to marketing, any personal data we may use for this purpose will be kept with us securely until you notify us that you no longer wish to receive our marketing information.
6. Security of your personal data
6.1 We will take all reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal data and that it is processed securely. Please be aware however that your personal data may be stored on a cloud based system whose servers are located within the United Kingdom.
6.2 You acknowledge that the transmission of information over the internet is inherently insecure, and we cannot guarantee the security of data sent over the internet.
7. What we would like to do with your personal data
7.1 We would like to send you information about our services by telephone, email and social media. You can opt out of this at any time by contacting us at our office or by unsubscribing from any marketing emails you receive from us from 25th May 2018.
8. Future amendments
8.1 We may update this policy as we see necessary from time to time, by publishing a new version on our website.
8.2 You should check this page occasionally to ensure you are happy with any changes to this policy.
8.3 You may opt out of any posted change to our policy, use or disclosure of your personal data by sending an email to info@dbaestates.co.uk
9. Your rights
9.1 In accordance with the General Data Protection Regulation 2018, you have the following data protection rights:
(a) the right to access;
(b) the right to rectification;
(c) the right to erasure;
(d) the right to restrict processing;
(e) the right to object to processing;
(f) the right to data portability;
(g) the right to complain to a supervisory authority; and
(h) the right to withdraw consent at any time by contacting info@dbaestates.co.uk
10. Our Website
10.1 We will request you to consent to our use of cookies in accordance with the terms of this policy when you first visit our website. By the use of our website you consent to our use of cookies in accordance with the terms of this policy.
10.2 By accessing any part of the site, you shall be deemed to have accepted the terms of this policy in full.
11. Third party websites
11.1 Our website may include hyperlinks to, and details of, third party websites.
11.2 We have no control over, and are not responsible for, the privacy policies and practices of third parties.
12. Updating information
12.1 Please let us know if the personal data that we hold about you needs to be corrected or updated.
13. Cookies
13.1 Our website is subject to the use of cookies.
13.2 A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.
13.3 Cookies may be either "persistent" cookies or "session" cookies: a persistent cookie will be stored by a web browser and will remain valid until its set expiry date, unless deleted by the user before the expiry date; a session cookie, on the other hand, will expire at the end of the user session, when the web browser is closed.
13.4 Cookies do not typically contain any information that personally identifies a user, but personal data that we store about you may be linked to the information stored in and obtained from cookies.
13.5 Most browsers allow you to refuse to accept cookies; you can obtain up-to-date information about blocking and deleting cookies via these links:
(a) https://support.microsoft.com/en-gb/help/17442/windows-internet-explorer-delete-manage-cookies (Internet Explorer);
(b) https://privacy.microsoft.com/en-us/windows-10-microsoft-edge-and-privacy (Edge);
(c) https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences (Firefox);
(d) https://support.google.com/chrome/answer/95647?hl=en (Chrome); and
(e) https://support.apple.com/kb/PH21411 (Safari);
13.6 Blocking all cookies will have a negative impact upon the usability of many websites.
13.7 If you block cookies, you will not be able to use all the features on our website.
13.8 Deleting cookies will have a negative impact on the usability of many websites.
14. General
14.1 If you have difficulty accessing the website or have any other queries, please email info@dbaestates.co.uk
14.2 Whilst we endeavour to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason the site is unavailable at any time or for any period.
